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FAQ

What materials are used in Naeco jewelry?

Naeco jewelry is crafted from high-quality materials, including 925 sterling silver and 14k solid gold, as well as ethically sourced gemstones.

How do I care for my Naeco jewelry?

To keep your jewelry looking its best, store it in a cool, dry place, avoid exposure to harsh chemicals, and clean it gently with a soft cloth. For more detailed care instructions, please refer to our care guide.

Can I customize a piece of jewelry?

Yes! Naeco offers custom design services. If you have a specific idea in mind, please contact us, and our team will work with you to create a unique piece.

What is your return policy?

We accept returns of unworn and undamaged items within 30 days of receipt. Please see our Return & Warranty Policy for detailed instructions on how to initiate a return.

How do I determine my ring size?

You can find your ring size by using our online ring size guide or visiting a local jeweler for a professional measurement. We also provide a printable ring sizer for your convenience.

Is your jewelry suitable for sensitive skin?

Yes, our jewelry is made from hypoallergenic materials, making it suitable for most skin types. However, if you have specific allergies, please check the product details or contact us for more information.

Do you ship internationally?

Yes, we offer international shipping! Shipping costs and delivery times may vary based on your location. Please refer to our Shipping & Return Policy for more details.